Welcome to our Privacy Policy

Your privacy is extremely important to us. Our privacy policy explains the personal data collected by https://suchpocketfarms.com and how we use it, as well as how you can exercise your rights. This policy, along with our website's Terms and Conditions, governs your website usage.

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  1. Company Contact Information

S.U.C.H Pocket Farms is located at 1st Floor Opposite British Council Adum,Ankobea Street. You can reach us at +233556968518 or info@suchpocketfarms.com

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  1. Types of Data Collected and Purpose of Processing

We take great care to process data with the highest respect for privacy and security, in full compliance with Ghanaian data protection laws and international best practices. Our commitment ensures that we only gather essential and pertinent data for its intended use.

  1. Website Visitors

In addition to the information provided, we may collect potentially personally identifying information, such as Internet Protocol (IP) addresses for logged-in users, and the names of users who leave comments on blog posts at https://suchpocketfarms.com, or who request more information about a product or service. SPF will only disclose such personally identifying information under the circumstances described below.

  1. Information relating to users who register accounts with S.U.C.H Pocket farms

By registering for an SPF account, users unlock access to exclusive services. In this policy, users with registered accounts are referred to as"client farmer(s)".

We gather particular data to facilitate the delivery of diverse services, including:

  1. Customer Identification Details: As a client farmer, we collect your name, phone number, email address, location, and billing address to offer support, facilitate transactions, and address your queries or concerns.
  1. Farm Identification Details: We collect farm-related data such as GPS coordinates, acreage, location details, soil type, irrigation, power connection, and production data from client farmers and third-party sources. This data is used to calibrate IoT devices and provide weather data and early warning systems to farmers.
  1. Crop and Farm Activity Data: We gather data on our client farmers' activities, including crops grown, inputs used, harvests, and other farming activities. This data helps us provide crop advice, connect farmers with markets, and link them with third parties such as financial institutions and input suppliers.
  1. Environmental and Soil Data: Our S.U.C.H Smart Farms™ IoT Devices collect data on the environment and soil of our client farmers' farms, including soil and air temperature/humidity, CO2 levels, light intensity, water irrigation amounts, NPK/EC/pH/Ammonia levels, and cellular connectivity. We use this information to advise our client farmers on optimizing their activities, such as water consumption (e.g., irrigation) and input applications (e.g., fertilizers).
  1. Links To External Sites

Our website may contain links to external sites that are not operated by us. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

  1. Aggregated Statistics

S.U.C.H Pocket Farms may collect statistics about the behaviour of visitors to its website. S.U.C.H Pocket Farms may display this information publicly or provide it to others.

  1. Cookies

To enrich and perfect your online experience, we may use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

We may store some information (using "cookies") on your computer when you visit our website. This enables us to recognise you during subsequent visits. The type of information gathered is non-personal (such as: the Internet Protocol (IP) address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully.

We may also use this data in aggregate form to develop customised services - tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the website not to be accessible.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Synnefa’s use of cookies.

  1. Disclosure of Information

Synnefa may provide personal data to third parties such as farm input providers, financial support institutions, off-takers/crop buyers, and government agencies. The purposes of such disclosures include generating high-quality leads, credit scoring of client farmers, demonstrating traceability of produce for purposes of market access, supply chain planning, and to monitor for the use of illegal farm inputs.

  1. International Data Transfer

Personal data collected by us may be stored or processed outside Kenya. Where we send your information outside Kenya, we ensure that your information is properly protected in accordance with data protection laws.

  1. Security Measures

We employ robust technical and operational security measures to protect your personal data, including:

  • Anti-malware and anti-virus software;
  • Disaster recovery and business continuity plans;
  • Regular data backups;
  • Firewalls and intrusion detection systems;
  • User authentication and authorization systems; and
  • Data encryption techniques.

These measures are critical in safeguarding your data against unauthorized access, corruption, and misuse.

  1. Data Subject Rights and Access

As a data subject, subject to legal and contractual limitations, you have the right to:

  • Be informed that we are collecting and processing your personal data;
  • Access your personal data held by us;
  • Request that we correct or delete your data where it is false or incorrect;
  • Object to the processing of your data, or request restricted processing of your data, unless we have a legitimate or legal reason to continue such processing; and
  • Obtain an electronic file of the personal data we hold about you, and reuse your personal data for your own purposes across different services.

To exercise any of these rights, please contact us on info@suchpocketfarms.com

  1. Complaints Handling Mechanism

If you have any concerns or complaints regarding your personal data, please contact us at info@suchpocketfarms.com. We aim to resolve complaints efficiently and effectively. You also have the right to lodge a complaint with the relevant data protection authority.

  1. Data Retention Schedule

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, security, or reporting requirements. If you leave a comment on our blog, the comment and its metadata are retained indefinitely. Anonymised information that can no longer be used to identify you may be held indefinitely.

  1. Targeted Marketing

We utilize personal data for targeted marketing through email and digital social media platforms like Google and LinkedIn. You may opt out of receiving marketing emails at any time.

  1. Changes to This Privacy Policy

We may change our Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.